FAQs


Frequently Asked Questions

How Do I Purchase A Product?

Ordering on sheislydia.co.za is quick, easy and safe. Once you have found the item you would like to purchase, click on the “Shop now” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Which Payment Types Do You Accept?

We have Payfast connected to check out online. You can use debit or credit card, Visa or Mastercard for payment.  We also accept direct bank transfers via EFT. .

How Long Will My Purchase Take?

Orders are processed and delivered Monday through Friday, excluding holidays. Please allow 1-2 business days for processing and invoice to be sent.  Estimate lead time is 7 business days after payment.  Custom items lead time is 10 business day after payment.

Customer Care

Need help? Please feel free to contact us at  info@sheislydia.co.za or on social media platforms: Facebook or Instagram.

Is It Possible to Add to my purchase?

Yes, it is possible. Please add via our website.

How much is delivery?

Delivery is R80 via Courier, subject to change

Can I collect my Purchase?

Yes, you can collect your purchase. We will send you collection address and approximate collection date.

Do You Make Custom Designs?

Please send us an email with your ideas to discuss the possible designs to your unique and one of a kind custom order.

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